Safety & Disclaimer

Last updated: 27 May 2026

If you are in crisis right now

Please don't use Moodz to manage a crisis. The services below are free, confidential, and available now.

Samaritans — call 116 123Free, 24/7, in the UK and Ireland. They will listen.
Shout — text 85258Free, 24/7 text-based support in the UK. Useful if you can't speak out loud.
Emergency services — call 999If you or someone else is in immediate physical danger.
NHS 111For urgent but not life-threatening mental health support. Available 24/7.
Papyrus HOPELINE247 — call 0800 068 4141 or text 88247For anyone under 35 with thoughts of suicide, or anyone worried about a young person.
CALM (Campaign Against Living Miserably) — call 0800 58 58 585pm to midnight, every day. Talk to someone who gets it.

If you are outside the UK, the findahelpline.com directory lists crisis lines in over 130 countries.

What Moodz Is

Moodz is a wellness app for everyday emotional self-awareness. You log how you feel, track patterns over time, journal privately, and get gentle insights. It's character-driven and friendly because we believe emotional language should be accessible to everyone — including people who find clinical mental-health vocabulary alienating.

We also run two public website features: the UK Mood Map (an anonymous, aggregated picture of how the country is feeling, region by region) and the Moodz Wall (a moderated board where anyone can share a single line about how they're feeling). Both are public; neither is a private space.

What Moodz Is Not

Moodz is not a medical device. It is not registered with the MHRA, FDA, or any other medical regulator, and it does not make medical claims.

Moodz is not a substitute for therapy, counselling, or clinical care. It cannot diagnose, treat, prevent, or cure any mental health condition. It is not a replacement for professional support from a GP, therapist, psychiatrist, psychologist, or crisis service.

Moodz is not a crisis service. Neither the app nor the Wall is monitored in real time. If you are in crisis, the resources above can help you. The Moodz Wall, in particular, is a slowly-moderated public board — not a place to ask for urgent help. When someone submits a note with a low mood, we show crisis-line information at the point of submission; that is the most we can offer through the Wall itself.

Moodz is not always-on monitoring. The app does not detect, predict, or respond to crisis indicators. We do not have a team monitoring your entries.

Who Should Not Rely on Moodz Alone

Moodz can be a useful complement to professional support, but it should not be your only tool if you are:

Currently in mental health crisis or experiencing thoughts of self-harm or suicide
Living with a diagnosed mental health condition that requires clinical management (e.g. bipolar disorder, severe depression, psychosis, eating disorders, severe anxiety disorders)
Recently bereaved or dealing with acute trauma
Withdrawing from medication or substances
A child or young person whose parent, carer, or school has expressed concern

If any of these apply, please involve a qualified professional. Your GP is a good starting point in the UK — they can refer you for therapy via the NHS, and most areas now have an NHS Talking Therapies service that accepts self-referrals at nhs.uk/talking-therapies.

How to Use Moodz Well

Moodz works best when used as one part of a broader approach to wellbeing. We recommend:

Use it for noticing, not diagnosing. Mood patterns can be useful information, but only a qualified professional can interpret them as part of a clinical picture.
Talk to someone. An app can hold patterns; people hold space. Friends, family, GPs, therapists, and helplines all play roles a phone screen cannot.
Take breaks. If logging your mood starts to feel obsessive, anxiety-provoking, or self-critical, step away. The app should serve your wellbeing, not become a source of stress.
Don't use Moodz as a substitute for professional advice in a crisis. The crisis resources above exist precisely because some moments need a human voice, not a phone interface.

For Parents, Carers and Schools

The Moodz app is rated 4+ on the App Store and PEGI 3 on Google Play. The app contains no objectionable content, no in-app messaging, and no community features that connect users to strangers. There is no advertising and no behavioural targeting. Mood data is stored only on the device and never shared with us or anyone else.

The Moodz Wall on our website (moodz.xyz/wall/) is a public, moderated board for users 13 and over. Every submission is reviewed by a human before it appears. We reject anything that names another person without consent, includes contact details, is sexually explicit, or encourages self-harm or harm to others. Submissions are short (one line, up to 80 characters) and shown alongside a character — no images, no usernames, no profiles.

For a young person who's struggling, an app can be a small piece of the picture. The bigger picture should always include trusted adults — at home, at school, or in the NHS.

Emergency Access by Others

Moodz does not have a built-in emergency-access feature for parents, carers, clinicians, or trusted contacts. Because all data is stored only on the user's device and we hold no accounts or cloud copies, no one — including us — can access another person's Moodz data remotely.

If a user wants to share their mood data with a therapist, GP, or trusted person, they can do so themselves at any time using the Therapist Export feature in the app's Care section, which generates a PDF summary they can send or print.

In a crisis, please do not rely on Moodz data. Contact the person directly, call 999 if there is immediate danger, or use the helplines listed at the top of this page.

Concerns or Feedback

If you have a concern about a Moodz feature, content, or behaviour you've experienced — or a suggestion for how we can do safer work — please tell us. We take this seriously.

Email: contact@moodz.xyz

For our broader approach to safety, security, and incident response, see our Risk Management page.